Lewis Grand Hotel, Angeles City

This was my 3rd time at the Lewis Grand Hotel, again I had booked a poolside jacuzi room. The rooms 001 and 002 are really convenient, you just have to walk a few steps to be at the pool, restaurant and gym.

They changed the pool area a bit : they did a good gardening job, making it more green with a few plants. If you like a peaceful/quiet pool area, the Lewis Grand hotel will not dissapoint you.

The hotel is priced ok for the standard. Owner, the young Mr. Lewis is mostly visible for his guests at the poolside restaurant. He got an open ear for problems and really listens to them. He is one of Angeles City’s driving forces. I believe AC still has enormous potential. Most important is to take away the fears of people/newbies who dream going there but are afraid of many different reasons.

My Thai airways flight to the Philippines got canceled, so I had to fly 1 day later, the airlines didn’t compensate for that. Contact availability wasn’t great at Lewis Grand, it took me 3 emails before I got a reply (took about 60 hours). The service in general is friendly but slow.
The gym is a bit out of date. When using the treadmill I had the feeling that this thing is breaking into pieces every moment, making loud noises that people at the restaurant probably could still hear. I don’t understand why animals like cats and dogs can walk around free at the restaurant area, nobody seemed to bother with that. Most angry made me that I didn’t receive my final wake up call. Of my 3 stays there I never received it at the Lewis Grand. At first I thought it was bad luck, but I am getting now more the feeling that the front desk girls occassionally play some games with the guests, so beware.

Overall the Lewis Grand hotel is one of the best places in AC. The new hotel “The Penthouse” on Santos street will most likely open early 2013. The design and concept looks promising, I am excited about it.